1. Information Best of Africa Travels Collect

We collect various types of information to provide you with the best travel services. Specifically, we collect personal details such as your name, email address, phone number, and flight preferences when you fill out our contact forms. Additionally, we may collect technical data like your IP address and browsing behavior via cookies to improve our website’s performance.

2. How We Use Your Personal Data

Our team uses your data primarily to process bookings and provide customer support. Furthermore, we use this information to send you updates regarding your Mole Park Wildlife Safari or other custom tours. We do not sell your personal data to third parties. Instead, we only share necessary details with trusted partners, such as airlines and hotels, to ensure your trip is successful.

3. Data Security and Protection

We implement robust security measures to protect your information from unauthorized access. For example, we use encrypted servers and secure payment gateways for all transactions. However, please remember that no method of transmission over the internet is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security.

4. Your Legal Rights

You have the right to access, update, or delete your personal information at any time. If you wish to exercise these rights, please Contact Us immediately. Our team will process your request in a timely manner. Moreover, you can opt out of our marketing emails by clicking the “unsubscribe” link found at the bottom of our newsletters.

5. Cookies and Tracking Technologies

Our website uses cookies to enhance your user experience. These small files help us understand how you interact with our content. You can choose to disable cookies through your browser settings. However, doing so may limit your ability to use certain features on our site. To learn more about how to manage your data, you can visit the Google Privacy & Terms page.

6. Changes to This Privacy Policy

We may update this Best of Africa Travels Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this page periodically to stay informed. Your continued use of our services after any changes signifies your acceptance of the updated policy.

7. BOOKING POLICY

7.1 Best of Africa Travels Booking Process

All bookings must be made through the official channels provided by Best of Africa Travels, which may include the website, email, approved booking forms, or other authorised communication channels. A booking request does not by itself guarantee availability or confirmation.

7.2 Booking Confirmation

A booking shall only be deemed confirmed when:

1. the relevant booking request has been accepted by Best of Africa Travels; and
2. the required payment, whether deposit or full payment, has been successfully received and processed.

Until confirmation is issued, no contract shall be considered binding.

7.3 Availability

All tours and services are subject to availability. We reserve the right to decline or cancel a booking where the requested tour is fully booked, unavailable, unsuitable, or otherwise impracticable to deliver.

7.4 Booking Details

It is the customer’s responsibility to provide complete and accurate booking information, including names, contact details, travel dates, dietary requirements, mobility concerns, passport details where necessary, and any other information reasonably required to facilitate service delivery.

7.5 Late Bookings

Bookings made within a short period before the scheduled departure or service date may require immediate full payment and may be accepted only at our discretion, subject to operational feasibility.