1. THE CONTRACT

Welcome to Best of Africa (Boa) Travels Ltd. We are delighted to guide you through the breathtaking landscapes and vibrant cultures of Africa. Please read these terms and conditions carefully, as they constitute the legal agreement between you and the Company.

Your contract is with Best of Africa (Boa) Travels Limited, a registered company in the Republic of Ghana. References to ‘the Company,’ ‘We,’ ‘Us,’ or ‘Our’ refer to Best of Africa Travels. References to ‘You’ or ‘Your’ refer to the person(s) named on the booking form. These conditions set out the complete agreement between you and the company.

2. BOOKING & DEPOSITS

To secure your dream trips or holiday, please complete and sign our official booking form.
A legally binding contract is formed once we receive your booking form and the required deposit, at which point we will issue a confirmation invoice.

Deposit Requirements:

• GBP: £250 per person
• EUR: €300 per person
• USD: $400 per person

Please include the cost of any pre-booked additional excursions in your deposit. Ensure all names match your passport exactly; any corrections requested after confirmation may incur fees.

3. PAYMENT DETAILS

Please transfer your deposit and balance payments to our official accounts below. Ensure you use your Booking Reference Number as the payment narration.

4. FINAL PAYMENT

The remaining balance of your tour price is due 60 days before your departure date.

• Late Payment: If the balance is not received on time, we reserve the right to treat the booking as cancelled by you, retain your deposit, and apply relevant cancellation charges.
• Last-Minute Bookings: For bookings made within 60 days of departure, full payment is required at the time of booking.

5. CANCELLATION BY YOU

Cancellations must be submitted in writing by the lead person on the booking form. The date we receive the written notification determines the cancellation charge:

We strongly recommend comprehensive travel insurance that covers cancellation charges.

6. CHANGES TO YOUR BOOKING

• By You: Requests for changes must be made in writing at least 60 days before departure. A $75 USD administration fee applies per change, plus any costs incurred from suppliers. Changes requested within 60 days of departure will be treated as a cancellation and subject to the charges in Section 5.
• By the Company: While we strive to operate all tours as advertised, we reserve the right to make minor changes (e.g., flight times or itinerary adjustments under 10% of the duration). If a major change (over 10% of the duration) occurs, you may:
  1. Accept the alternative arrangement.
  2. Choose another available trip.
  3. Receive a full refund.
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7. FORCE MAJEURE

The company is not liable for changes or cancellations caused by “force majeure”—events beyond our control, including but not limited to war, riots, civil unrest, fire, adverse weather, strikes, terrorist activity, pandemics, or natural disasters.

8. PRICING & SURCHARGES

Prices are quoted in USD. We reserve the right to impose surcharges up to 30 days before departure due to extreme exchange rate fluctuations, fuel increases, or government actions.

• We will absorb the first 2% of any increase.
• If the surcharge exceeds 10% of the trip cost, you may cancel within 14 days of notification for a full refund.

9. MANDATORY TRAVEL INSURANCE

Travel insurance is compulsory for all Best of Africa Travels participants. Your policy must cover:

• Medical expenses and repatriation (including air ambulance).
• Personal accident and death.
• Recommended: Cancellation, curtailment, and loss of personal effects.
  You must provide proof of insurance at least two weeks before departure.

10. RISK & RESPONSIBILITY

Adventure travel in Africa involves inherent risks, including illness, remoteness from medical facilities, and unpredictable weather. By booking, you acknowledge these risks and affirm that you are physically and mentally capable of the tour. You are responsible for following the advice of the Foreign Office and health authorities.

11. AUTHORITY ON TOUR

You agree to accept the authority of our group leaders and guides. If your behavior is deemed detrimental to the safety or well-being of the group, or if you break local laws, the leader may exclude you from the tour without a refund.

12. PASSPORTS, VISAS, AND VACCINATIONS

It is your sole responsibility to ensure you have a valid passport (minimum 6 months’ validity), necessary visas, and required health certificates (e.g., yellow fever). We are not liable for any costs or losses incurred if you are denied entry to a country.

13. COMPLAINTS

If you have a problem during your holiday, you must inform your group leader immediately so we can attempt to resolve it on the spot. If the matter remains unresolved, please write to us within 30 days of your return.

14. LIMITATION OF LIABILITY

• Our liability for any claim (excluding death or personal injury resulting from our negligence) is limited to a maximum of 1.5 times the cost of the trip.
• We are not liable for failures caused by you, a third party, or unavoidable/unforeseeable circumstances.
• Standards of transport and accommodation in Africa may differ from those in the UK, US, or Europe; “reasonable standard” will be interpreted within the local context.

15. DATA PROTECTION

We take your privacy seriously. By booking, you authorize us to share necessary information with our local suppliers and partners to facilitate your trip. We will never sell your data to third parties.

16. GOVERNING LAW

This contract is governed by the Laws of the Republic of Ghana. Any disputes shall be subject to the exclusive jurisdiction of the Ghanaian courts.

Best of Africa (Boa) Travels Ltd
Registered Office: Community 1 John Saba Street, Tema, Ghana
Website: bestofafricatravels.com
Contact: +233 548 435 344, +233 205 039 096